Issue
When you right-click a Microsoft Office file to convert to Adobe PDF, the application returns the message, "Missing PDFMaker files," and does not create an Adobe PDF file.
Reason
This error may occur when you try to convert files from Microsoft Office 2003/2007 (Word, Excel, Publisher).
Your system may have recently performed an automatic check for updates (for Adobe Acrobat, Microsoft Office, or Windows).
Solution
Remove Adobe PDF from the Disabled Items list in the Microsoft Office application.
For Office 2003To manage your Disabled Items list in a Microsoft Office application:
- Open the Microsoft Office application (Word, Excel, Publisher).
- Choose Help > About [the application name].
- Click Disabled Items.
- Select Adobe PDF from the list, and then click Enable.
- Quit the Microsoft Office application, and then restart it.
If the error message continues to appear after you enable Adobe PDF, check the security level for macros in Microsoft Word:
- Choose Tools > Macro > Security.
- In the Security dialog, click the Security tab.
- Choose Medium or High.
- Do one of the following:
- If you chose Medium, then click OK.
- If you chose High, then continue with steps 5 through 7.
- Click the Trusted Publishers tab.
- Check Trust all installed add-ins and templates.
- Click OK.
PDFMaker and the right-click context menu should function again.
For Office 2007
- Open Word
- Click on Office button
- Click on Word option button
- Go to Add-Ins Menu
- In the right Window, expand the Manage feature
- Select Disabled Items option ,click on Go
- In the list that appear select Acrobat and click on Enabled.
- Restart the program, the Acrobat menu appears again.
